Q: How to purchase product license?
A: You can go with the specific product's purchase page as well as select required license for purchasing the product.
Q: What are the system requirements to install the software?
A: Pentium Class Processor, 512 MB RAM, 10 MB free disk space, .Net Framework 2.0 or more is required to install these products.
Q: How many payment mode you use to accept software payment?
A: You can pay software payment with any of below given mode:
- Secure Credit Card
- Skrill (Moneybookers)
- Local Bank Transfer
- Wire Transfer
- Purchase Order
- Fax - Credit Card
Q: How to get our software license?
A: You will get an email having 'Download Link' and 'Activation Key' after receiving payment. Generally mail will reach you within 5 minutes but in some situation like at peak hours it takes 15-30 minutes. Also check your JUNK/SPAM folder also.
Q. Are there any additional charges for buying software's?
A. No, there are no any additional charges to purchase. Country taxes are applicable (if any).
Q. Do I have to pay sales Tax/Vat?
A. Sales Tax/VAT will be applicable according to regions/country wise and add with basic cost of software.
Q: When I did not receive my license information in specified time?
A: Firstly you can check JUNK/SPAM folder for confirmation email. If still you did not receive required email then send us an email with your Name, Product Name and registered Email ID.
Q: If I want a CD of purchased software then how to get this?
A: You can buy a CD of any software while ordering the product. It will be available on the payment gateway page to order.
Q: Does my software license expire?
A: No, it never expires. It's a onetime payment and lifetime use license.
Q: Is 'Apex Images to PDF Converter' support multipage TIFF image format?
A: Yes, it supports multipage TIFF image format to convert into PDF file.
Q: Is 'Apex PDF Password & Restriction Remover' can remove the unknown password from PDF document?
A: No, software removes only known password from PDF document.