Apex Software

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FAQ Center



Q: How to purchase product license?

A: You can go with the specific product's purchase page as well as select required license for purchasing the product.


Q: What are the system requirements to install the software?

A: Pentium Class Processor, 512 MB RAM, 10 MB free disk space, .Net Framework 2.0 or more is required to install these products.


Q: How many payment mode you use to accept software payment?

A: You can pay software payment with any of below given mode:

  • Secure Credit Card
  • PayPal
  • Skrill (Moneybookers)
  • Local Bank Transfer
  • Wire Transfer
  • Purchase Order
  • WebMoney
  • AliPay
  • Fax - Credit Card


Q: How to get our software license?

A: You will get an email having 'Download Link' and 'Activation Key' after receiving payment. Generally mail will reach you within 5 minutes but in some situation like at peak hours it takes 15-30 minutes. Also check your JUNK/SPAM folder also.


Q. Are there any additional charges for buying software's?

A. No, there are no any additional charges to purchase. Country taxes are applicable (if any).


Q. Do I have to pay sales Tax/Vat?

A. Sales Tax/VAT will be applicable according to regions/country wise and add with basic cost of software.


Q: When I did not receive my license information in specified time?

A: Firstly you can check JUNK/SPAM folder for confirmation email. If still you did not receive required email then send us an email with your Name, Product Name and registered Email ID.


Q: If I want a CD of purchased software then how to get this?

A: You can buy a CD of any software while ordering the product. It will be available on the payment gateway page to order.


Q: Does my software license expire?

A: No, it never expires. It's a onetime payment and lifetime use license.


Q: Is 'Apex Images to PDF Converter' support multipage TIFF image format?

A: Yes, it supports multipage TIFF image format to convert into PDF file.


Q: Is 'Apex PDF Password & Restriction Remover' can remove the unknown password from PDF document?

A: No, software removes only known password from PDF document.